DSG provides one of the finest technical support teams available in the industry. With over 400 clinical trials completed, our trained professionals have years of experience to stand ready to answer any and all of your clinical trial study questions or concerns.
Our eCaseLink technical support is available via our toll-free support line, and e-mail support 24 hours a day, 7 days a week, year round.
If you have any problems with eCaseLink or any other clinical trial study questions, software problems or concerns call or e-mail eCaseLink technical support.
Note: The following information is required to receive eCaseLink technical support:
- If you need a language translator we can provide one for you.
- Provide us with your First and Last Name.
- Provide the study and protocol name that you are working on.
- Lastly we will need an investigator site number.