DSG Careers in Japan
DSG, Inc. is an Equal Opportunity Employer and an E-Verify Participant.
DSG hires the best people in every field and is always looking for energetic and talented clinical and technical professionals to join our global team.
About DSG Inc.
Since 1992, DSG has been providing comprehensive software and services to the Global Pharmaceutical and life sciences industry - the 5th largest industry in the United States with over $700 billion in revenue. DSG has successfully supported over 1,500 clinical trials with innovative, award-winning technology solutions including our flagship software product eCaseLink EDC (Electronic Data Capture), electronic patient diaries, data management, robust reporting and data analysis tools, and digital on-demand CRF publishing software. DSG delivers clinical trials more efficiently and cost effectively - without delays. Clients include Top 5 Pharmaceutical, Biotechnology, and Medical Device Companies.
Open Positions
Bilingual Project Coordinator
This position will work closely with the DSG Project Managers servicing online clinical trials. Provide key support services while also serving as a training program for future advancement into project management positions.
Job Functions:
- Translation of daily communication with Japanese clients.
- Translation work from Japanese to English
- Coordinate and schedule project status conference calls
- Responsible for agendas, roll-call and meeting minutes for project team and client status meetings
- Proofreading forms designed by the DSG design group
- Attend on-site and off-site project team and client meetings, as required
- Maintain compliance with company SOPs and Training Records
- Maintaining weekly checklists, project binders, and admin files
- Tracking and maintaining project time lines and service requests
- Performing data entry
- Collecting signatures on project documents
- Preparation of audit documentation
Requirements:
- Bachelor’s Degree
- Strong Japanese Language skills (oral and written)
- Microsoft Office and computer skills
- Ability to work independently and multi-task
- Strong organizational skills
- Excellent proofreading skills
- Attention to detail
Bilingual (Japanese) Project Manager
Location: Tokyo, Japan
The eCaselink Project Manager will act as a liaison with project managers and Data Managers at top pharmaceutical companies, taking projects for clinical drug trials from start to completion. The core responsibility is the project management of the capture and maintenance of clinical data from setup to completion of a clinical trial. Project managers with less than 1 or 2 years’ experience will be considered eCaselink Associate Project Managers. The candidate must be able to read and write Japanese. The candidate must be able to read and write Japanese.
Job Functions:
- Act as a liaison with the sponsor organization and its site personnel to ensure that DSG meets the client’s requirements
- Demonstrate leadership in all aspects of project management including quality assurance and client satisfaction with keen attention to detail
- Organize and run project setup meetings
- Gather data requirements for the clinical project based on the drug protocol and client requirements
- Attend meetings with the client at the client site
- Oversee processes to meet all pertinent compliance and regulatory requirements
- Communicate and document all project tasks, deliverables and resource requirements
- Track and document project status, issues, plans, action items, timelines, and budgets
- Organize, direct and coordinate both internal and external teams on a daily basis
- Review the EDC screens and system edits specification that outlines data field requirements and appropriate edits
- Creation and review of project specific eCaseLink system specifications based on client requirements
- Verify functionality to be included in eCaseLink application
- Manage and supervise DSG’s Associate Project Management employees
- Obtaining and verifying job specifications
- Coordinating and implementing project schedules
- Oversee edit specification testing and project specific system validation
- Review and approve all project specific documentation (validation documentation, system specifications, etc.)
- Provide training and support to end users
- Assist in the verification of eCaseLink product releases
- Other duties as necessary
Minimum Requirements:
- Bachelor’s Degree or equivalent experience
- Proficient in Japanese Language skills (written and verbal)
- Minimum 2 years project management experience
- Strong management references required
Additional Skills:
- Superior communications and organizational skills
- Ability to handle multiple projects concurrently
- Customer service orientation and ability to work independently
- Strong PC aptitude
- Tenacity, assertiveness and desire to succeed
- Passion and leadership for Process Control
- Dynamic and forward thinking
Bilingual (Japanese) Sales Manager
Location: Tokyo, Japan
The Sales Manager supervises the office facilities and personnel located in Japan. The Sales Manager will serve as a liaison between existing and future DSG clients, attending Sales Meetings, Industry Conferences and other meetings per request of the company President. In addition, the incumbent will maintain departmental SOPs.
Job Functions:
- Grow marketplace presence in Japan leading all sales & marketing efforts
- Develop sales strategy, identify key personnel at pharmaceutical/biotech/medical device companies, and develop relationships
- Develop sales forecast by market segment/customer to support performance expectation, and then meet or exceed sales targets.
- Attend and present at industry events and assist in sales presentations
- Act as a liaison with the sponsor organization personnel to ensure that DSG meets the client’s requirements
- Attend client meetings coordinating and implementing project schedules
- Management of office and supervision of DSG’s employees in Japan
- Participate in the strategic planning process
- Conduct annual employee performance reviews via Management by Objective method
Requirements:
- Bachelor’s Degree
- 10 years sales/marketing experience
- 3 years’ experience in the pharmaceutical/CRO industries
- 5 years’ experience as an organizational Manager
- Employee supervision skills
- Superior attention to detail and accuracy skills
- Superior communication and organizational skills
- Ability to handle multiple projects concurrently
- Superior communications and organizational skills in both the main languages, Japan and English
- Ability to handle multiple projects concurrently
- Customer service orientation and ability to work independently
- Strong PC aptitude
- Tenacity, assertiveness and desire to succeed
Japanese Quality Control Associate
As a Japanese Language Quality Control Associate for Document Solutions Group, a clinical software and services provider of technologies for the pharmaceutical and life sciences industry, you will perform quality assurance testing and work directly within the eCaseLink system verifying functionality of care report forms. Work will involve leading edge internet technologies in a dynamic, challenging environment. Ideal candidate is someone who is highly detail oriented, has a logical thought process, and is analytical in nature. The candidate must be able to read and write Japanese.
Job Functions:
- Verify functionality to be included in eCaseLink application
- Create electronic CRF book and validation guidelines for an EDC clinical trial
- Create and complete test plans
- Perform validation testing
- Other duties as necessary
Requirements:
- Bachelor’s Degree
- Strong Japanese and English Language skills
- Superior attention to detail and accuracy skills
- Ability to work independently and handle multiple tasks simultaneously
- Excellent interpersonal and organizational skills
- Good customer service skills
- PC skills such as Word, Explorer, and exposure to other form design software